if u are not regularly used the printer make sure you place it on clean place to make sure the printer not being a dust factory. Auto face detection in live acquisition : Arrange the items, change fonts and text. remove dust clean your printer regularly to make sure for long term used.ĥ. CardPresso XM ID Card Software - Standard Edition CardPresso XM card software is compatible with all card printers via printer driver which you can download.
different Operating System (OS) > driver not compatible.ģ. check the hp webpage to download the latest driver to make sure there are no problem with your printer when you want to print.Ģ. some of the printer device is limit the operating system driver to work. This are reason might occur when your printer not detect by the computerġ. then test on your document check if the printer is detect or not yet, cardPresso XXL is the version with all available functions of the card design and printing software developed by the Portoguese company cardpresso LTDA and translated into 11 different languages.
CARDPRESSO NOT DETECTING PRINTER UPDATE
click on it then choose the driver tab > Update driver button. (usually it on "Unknown device" with yellow sign)Ĥ.
try to open device manager > find your printer ex. if the scan result is out into your computer this show that your printer is ok. if it nothing happen in 5 min then try press scan on your printer. Take the 'T' shaped cleaning card and insert it in the feeder. Double click the cleaning button on the control panel before inserting the cleaning card. Also, do not connect to VPNs or external networks when attempting to access the printer. Sing the lever, set the card thickness to the MAX position. The Performance Class Card Printers are designed to work only with Zebra i Series ribbon. For optimum performance, use standard 30mil (0.762mm) cards. Make sure that it is on the same network as the MG3520. See below for card specifications: Card Width/Length: ISO CR-80-ISO 7810: 2.125' x 3.375' (54mm x 86mm) Card Thickness: 10mil (0.25mm) to 60mil (1.524mm). it might been installing device automatic. Since the printer still works from your Windows Vista computer, it is likely that the Windows 10 computer is on a different network. After i make some research on this thread i have found the solution that might help other.ġ, firstly check all connection is it ok ? the cable USB is connected in both ways.Ģ.
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