Overall a really great place to stay with easy access to the city of Funchal. Dinner in the restaurant in the evenings was good, the food was excellent however the music from the live band was good but far too loud and really made conversation difficult. Breakfast was comprehensive with both hot options and a continental spread. The hotel has a free spa that has a sauna, jacuzzi and steam room with a shallow pool too. Views from rooms are limited but that's not surprising given the locale, however you can you up to the rooftop pool/bar for views over Funchal and up to the mountains. The room was clean and the bed was comfy, with a selection of pillows. The bathroom has a lovely walk in rain forest shower. We had a junior suite, that came with a king-size bed and had a seating area with sofa, coffee table and chairs. The staff were super friendly and really helpful especially with local covid requirements and the best place for tourists to get their tests done. Really nice hotel in the centre of Funchal. If we return to Madeira, why would we want to go anywhere else! Now that's what you call service - going that extra mile. We mentioned this and within 24 hrs had been offered another room which provided that sun. Pretty damn hard? We like, in fact we love the late afternoon sun on our hotel balcony. Everything you could possibly need.Ĥ8hrs after our arrival we received a satisfaction questionnaire from guest services asking how they could improve our experience. Musical experiences from exceptional musicians. Two heated pools, access to the sea and yes it is warm enough to swim in! A well equipped gym and Spa. The dining is excellent from the buffet breakfast, to the experience of ultimate fine dining, all under one roof.
#STAR OCEAN FIRST DEPARTURE R PARFAIT PROFESSIONAL#
The staff are professional yet personal and do everything they can to make your stay memorable. Rooms and restaurants with stunning views out over the ocean or over Funchal bay. This is one of those hotels, that if you returned to Madeira and stayed somewhere else you are going to regret not returning to Cliff Bay!
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